Frequently Asked Questions
General Questions
 
- What exactly is Occupational Therapy (OT)?- OT’s all about helping people do everyday stuff better – like getting dressed, moving around, or even just handling tasks at home. - It’s not about just fixing things; it’s about making life easier and more independent for the person. 
- What are the Benefits of Speech Therapy?- It’s helping folks with communication – like talking, understanding language, or just getting better at social interactions. - The goal is to make sure people can express themselves and connect with others in all kinds of situations. 
- What’s different about your therapy approach?- We keep it real. Therapy happens in places that matter, like at home, in a park, or at a café – it’s all about making it part of life, not just sitting in a clinic. - By using real-life settings, we make sure the skills you’re learning are practical and directly useful. 
- Do you only work with kids?- We work with all ages! Sure, we spend a lot of time with kids and teens, but we help adults too, all the way into their 70s. - Everyone deserves therapy that fits their needs, no matter how old they are. 
- How do I know if OT or Speech Therapy is right for my child?- If they’re struggling with everyday things, like playing, talking, or even getting things done at school, therapy could really help. - We assess their specific needs and create an approach that fits right in with their day-to-day life. 
- Where do sessions happen – at home or in a clinic?- We do therapy where life happens – at home, school, or any place that’s comfy for the person. No stiff, clinical spaces here. - This makes therapy feel more natural and ensures that the skills you’re learning are put into practice in the real world. 
- What happens in the first session?- We just chat and get to know each other. We’re all about building a relationship first, so everything feels natural and chill. - The first session is all about easing into the process and making sure everyone feels comfortable. 
- How do you make therapy personal?- We don’t do cookie-cutter stuff. We create a plan just for you, focusing on your needs, your goals, and what matters to you. - It’s not about following a strict method – it’s about finding what works best for each individual. 
- Can therapy help with developmental delays?- Absolutely. We help people catch up on things they might have missed, whether it’s learning to speak, move, or just feel more confident. - We work closely with each person to make sure we’re tackling the right areas and making steady progress. 
- What are NDIS goals and how do they fit into therapy?- NDIS goals are about what a person wants to achieve, like “going out into the community.” - We break them down into smaller steps so they’re easier to reach. - It makes the whole process feel more achievable and less overwhelming. 
Occupational Therapy Specific Questions
 
- How does OT help with fine motor skills?- We focus on fun stuff like painting, gaming, or cooking. It’s all about practicing skills in a natural way, not just boring drills. - This way, people can improve their skills while enjoying activities they already like. 
- What’s OT for independent living skills like?- It’s teaching things like budgeting, getting around, and basic self-care – all the things that help someone live more independently. - We help break down each task into manageable steps that build confidence over time. 
- Can OT help with big life changes, like moving from school to work?- Definitely. We’re pros at transitions and helping people adjust, whether it’s starting school, a new job, or just living on your own. - It’s about giving them the tools to handle new situations with ease and confidence. 
- How is OT different now compared to before?- It’s way more flexible! Instead of just sitting in a hospital or office, we bring therapy to where you need it – your home, your community, your life. - This approach makes therapy more relatable and easier to incorporate into everyday routines. 
- How long does it take to see results?- It really depends on the person. But with small, achievable goals, you’ll usually start seeing some cool progress pretty quickly. - The pace is tailored to each person, so we make sure you’re moving forward without feeling rushed. 
Speech Therapy Specific Questions
 
- How do you make speech therapy part of everyday life?- We practice speech during dinner time, at the park, or even while you’re just chilling in the car. Therapy doesn’t just happen in a room. - This keeps things relaxed and helps the person practice in real situations, making learning feel natural. 
- Can you help with social communication issues?- Yep! Whether it’s understanding sarcasm or just talking to people, we help with all kinds of social stuff. - This type of therapy helps people build better relationships by improving how they interact with others. 
- Is speech therapy only for kids?- Nope! We help people of all ages, from little ones working on words to adults who want to improve communication for work or social life. - The goal is to help everyone find their voice and communicate more confidently. 
- My child doesn’t want to do therapy. What do I do?- No worries! We take it slow and build trust first. We make therapy feel like fun, not a chore, so kids are more likely to join in. - The key is to make them feel comfortable and show them how therapy can help them do the things they love. 
- Can speech therapy help with anxiety around talking?- Yes! We create a calm, supportive space to practice – that way, the anxiety starts to fade, and communication feels easier. - We work at a pace that feels comfortable, slowly building up their confidence. 
Process and Service Questions
 
- How do I get started with therapy?- Just give us a shout! We’ll chat, figure out what’s needed, and match you with the right therapist. Super easy. - We’ll walk you through the process and get everything set up so you’re not left feeling overwhelmed. 
- Do I need a referral?- Not always! You can get started without one, but if you have one, it can speed things up, especially if you’re on NDIS. - It just helps streamline the whole process, but we’re happy to guide you no matter what. 
- How do you handle waitlists?- We don’t like long waits either! We gather all the details upfront to match you with the right therapist quickly and set expectations for any wait times. - We’re upfront about the process, so you’ll know exactly what to expect. 
- Do you work with NDIS participants?- Yep, we’re all over NDIS! We help you navigate the process, get your goals set, and make sure you get the support you need. - Whether it’s your first time or you’re a seasoned pro, we’re here to help. 
- How do you involve parents and caregivers in the process?- Parents and carers are key! We get them involved in sessions and share tips so they can keep supporting progress outside therapy. - Their role is crucial, so we make sure they feel included every step of the way. 
